Ellen Guido, registered nurse in the Emergency Department of Hampden Medical Center, celebrates with team members.
Hampden Medical Center honored Ellen Guido, a registered nurse in the Emergency Department, and Monica Meekins a patient care associate in Medical-Surgical Unit B, with DAISY (Diseases Attacking the Immune System) and BEE (Be Extraordinary Every Day) awards.
December 8, 2023
The hospital presents the DAISY Award to nurses for their skillful, compassionate care and their daily support of patients and families. Hampden Medical Center’s Nursing Department presents the BEE Award to non-nurse team members who provide extraordinary care to patients, visitors and one another. All recipients receive a pin, honey, chocolate and a certificate.
DAISY Award
A family recently decided to transition their emergent care to Hampden Medical Center’s Emergency Department as the direct result of Guido’s outstanding care and interaction with a patient with disabilities.
The mother of a patient with special needs nominated Guido for going above and beyond, saying Guido fully engaged with her patient, treating her like an adult and explaining each step in the care process.
The mother explained that her daughter, who does not walk or talk, had an allergic reaction and was uncomfortable and scared.
“Shortly after we were taken into a room, this angel of a nurse comes in,” she wrote. “From the moment she entered I felt at ease. Not only was she polite and professional, with the sweetest, most caring personality, her skills were also top notch. Most people see my daughter’s disability and disregard her feelings. But not Ellen, she made Alli feel comfortable.”
“I could tell she generally cared for her patients,” the mother said. “In a fast-paced environment such as the ED, it is easy to get overlooked, but Ellen took the time to make sure that we were good.”
The hospital presents the DAISY Award to nurses for their skillful, compassionate care and their daily support of patients and families.
BEE Award
A patient nominated Meekins, highlighting her positive, attentive and compassionate care.
“My ileostomy bag came loose,” the patient wrote. “She immediately stopped what she was doing and came to my aid. She cleaned me so the nurse could apply a new bag. Through that day and the next, she checked on me frequently.”
The patient noted that Meekins was able to anticipate her needs before she asked, and said, “she will make a great nurse.”